Bunzl Catering Supplies

The Customer

Bunzl Catering Supplies, part of Bunzl plc, is a leading distributor of foodservice packaging and hygiene supplies across the UK. Operating a nationwide distribution network, Bunzl Catering Supplies serves a diverse customer base with high service expectations, where speed, accuracy, and reliability are essential.

To support its logistics operations and continued growth, Bunzl Catering Supplies continuously invests in digital solutions that improve planning efficiency, scalability, and user experience.

The Challenge

For over 15 years, Bunzl Catering Supplies successfully relied on ORTEC Route Scheduling for tendering studies and ORTEC Routing and Dispatch to support its distribution planning. As the business evolved, Bunzl Catering Supplies identified an opportunity to further enhance its planning environment with a solution that would offer greater speed, flexibility, and ease of use.

The goal was to create a more modern planning experience that could support faster decision-making, simplify onboarding, and provide planners with a more intuitive way of working.

How We Create Value

Bunzl Catering Supplies transitioned to ORTEC B2B Delivery, ORTEC’s cloud-native solution for Food & Wholesale Distribution. The go-live in January 2026 marked an important milestone in Bunzl Catering Supplies’ journey towards a more agile, scalable, and user-friendly planning environment.

This transition also builds on the long-standing collaboration between Bunzl and ORTEC. Following the renewal of the partnership in 2025 (ORTEC and Bunzl Catering Supplies expand Partnership in UK), both companies continue to work together with a shared focus on innovation, operational efficiency, and future-ready logistics planning.

With ORTEC B2B Delivery, Bunzl Catering Supplies benefits from a modern platform that combines advanced optimization and latest technology with a clean interface, faster performance, and simplified workflows.

Benefits

Smarter, higher-quality optimization
Faster, more agile planning
Boosted planner productivity
Intuitive user experience
Rapid onboarding and scalability

Industries

Retail & Wholesale

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A Leading Distributor in UK

Part of Bunzl plc, Bunzl Catering Supplies is a key player in the UK’s foodservice and hospitality supply chain. The business reliably sources, consolidates and delivers through customised solutions, providing both efficiency and value-added benefits to its customers.

Operating a nationwide distribution network, the business delivers high volumes with strict service expectations: where speed, accuracy, and reliability are critical.

To support continued growth and service excellence, Bunzl Catering Supplies is committed to continuously improving its logistics planning capabilities.

Modernizing Logistics Planning with ORTEC B2B Delivery

For many years, Bunzl Catering Supplies successfully used ORTEC Route Scheduling for tendering cycles and ORTEC Routing and Dispatch to manage complex routing operations and support business growth. As operational requirements evolved, Bunzl identified an opportunity to modernize its logistics planning approach with a solution better aligned to today’s demands for speed, usability, and flexibility.

To support this next phase, Bunzl transitioned to ORTEC B2B Delivery, a modern, cloud-native solution designed for Food & Wholesale Distribution. The go-live in January 2026 marked a key milestone, supporting a step towards a more agile, scalable, and user-friendly planning environment. This transition also reflects the continued strengthening of Bunzl’s long-term collaboration with ORTEC, following the renewal of the partnership in 2025.

Faster Planning, Simpler Experience

The introduction of ORTEC B2B Delivery has significantly improved the day-to-day experience of Bunzl’s planning teams, combining speed, simplicity, and ease of use in one modern platform. With faster response times and a clean, intuitive interface, planners can focus on optimizing routes rather than navigating system complexity. The solution also streamlines onboarding, enabling new users to become productive quickly and supporting greater scalability across the planning team.

Liam Simpson, Central Planning Manager at Bunzl Catering Supplies

"It’s faster, it’s been very pleasant to use. The interface is clean and intuitive - overall, a very positive experience from my point of view."

Future-Ready Logistics Planning with ORTEC B2B Delivery

With ORTEC B2B Delivery in place, Bunzl Catering Supplies has taken a significant step forward in its digital transformation journey. By combining advanced route optimization, speed, and ease of use, Bunzl now benefits from a modern logistics planning platform that supports both current operations and future growth.

Take the Next Step

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